New Delhi: Department of Telecommunications (Dot) has announced collaboration with Railway Protection Force (RPF) for Blocking, Tracing and Recovery of Lost/Stolen Mobile Phones of Rail Passengers.
“Dot and rpf will work in collaboration for tracing and recovering loss/stolen mobile phones of train passengers. The Rail Madad App is Now Being Interfeded With The Dot’s SANCHHI SANCHHI SANCHI SANCHI SANCHI SANCHI SANCHI SANCHI SANCHI SANCHI PLATFORM Communications release.
The Sanchar Saathi Platform of Dot Has The Facility of Blocking The Reported Stolen/Lost Mobile Handsets, While Rail Madad App is a Mobile Application Developed by Indian Railways to Assistant Passengers in Addressing and Resolving their completes or grievances during their train journey.
In this direction, the onboarding of 17 zones and 70+ divisions of rpf has been started at Sanchar Saathi Portal. Now the passengers can lodge complain about the loss/stolen mobile handset at railway madad app. The Complaints Details will in turn be important to Sanchar Saathi Portal for Blocking of Lost/Stolen Mobile Handset for Preventing Its Misuse, Enabling Its Tracting and Alart Generation to the RPF.
Till Date, Using Ceir Facility of Sanchar Saathi, About 30 Lakh Mobile Devices Have Been Blocked, Out of which Around 18 Lakh Mobile devices have been traced, and 3.87 Lakh Mobile Handsets Handsets Handsets Handsets Successfully recoveered by the police. The state police of telangana, maharashtra, and karnataka have demonstrained outstanding efforts in Leverning this system to enhance public security and service.
Additionally, the dot encourage citizens to continue reporting Lost/Stolen Mobile Phones through the Ceir Module of Sanchar Saathi (www.sancharsaathi.gov.in) Telecom services more secure and user-friendly. The department remains dedicated to strict monitoring and Prompt Action to Protect Consumer Interests.
Citizens can use Sanchar Sathi App to Report Miseuse of Telecom Resources in Cybercrime and Cyber Frauds.