New Delhi: in a significant move to help passengers Recover Lost or Stolen Mobile Phones, The Railway Protection Force (RPF) has successful onboarded with the Central Equipment IDENTUTYDENTITY (CEIR) Portal of the Department of Telecommunication.
Ceir portal is dot’s crucial digital tool to recover mobile phones by blocking the IMEI Number, Tracking and Managing of Lost or Stolen devices. This Initiative Follows the success of a pilot program in the Northeast Frontier Railway. The all-India roll out of this program across Indian Railways on Try Thuesday Would Benefit Millions of Railway Passengers.
In the inauguration launch and training program for Ceir Portal, RPF Director General Manoj Yadav Said: “The collarboration of rpf with the department of telecommunication for operating for operating ceir portal marks Railway Security.
This Initiative Strengthens Law Enforcement Capability and Fosters Greater Trust Among Railway Commuters. We Remain Committed to Safeguarding Passenger Property and Ensuring a Secure Travel Experience Accross the Railway Network. ”
By Leverapping the Ceir Portal, The RPF will now be able to render loss/missing mobile phones unusable by blocking their IMEI NUMBERS, Thereby Deterring Ilelegal Possession and Resale of these devices. This initiative will also facilite the swift recovery of Lost Phones through Advanced Tracking Capabilites, Yadav Added.
RPF has been at the forefront of efforts to recover passenger property which is lost or missing in trains as well as station premses. The rpf’s operation amanat was launched to help in returning the valuables to their rightful owners and have yielded impressive results. The rpf has been successful in recovering Misplaced or Left Behind Items Worth Rs 84.03 Crore Between January 2024 and February 2025 Returning them to more than 1.15 Lakh Grateful Passengers.
The incorption of CEIR INTO Railway Security Operations is expected to Furter Bolster The Efforts of RFP to Restore Misplaced or Left Behind Mobile Phones to their rightful owners. The Integration of RPF with CEIR ENSURERES A StreamLined Process for Passengers Reporting Lost or Stolen Phones, According to an official statement.
Passengers can report last or stolen mobile phones through the railway Madad Platform, Eiter Online or By Dialling 139. If they choose not to file an Fir, they will be guided to register Ceir portal.
Zonal Cyber Cells of RPF will then register the complaint on the ceir portal, entering the required details and blocking the device. Once the lost phone is detected with a new sim card, the user of the device will be advised to return it to the nearest rpf post. The rightful owner must then present supporting documents to reclaim the device
In case of non -comcompliance, an Fir can be lodged, and the matter Escalated to the District Police. Upon Recovery, The Complainant Can Request to Unblock the Phone Via The Ceir Portal, with Assistant from RPF IF Needed.
In May 2024, RPF BEGAN A Pilot Project in Northeast Frontiier Railway to actively utilize the ceir portal and to study its utility for rpf. This Experiment Resulted in Successful Recovery of Numerous Lost Mobile Phones and Apprehension of individuals involved in mobile theft. With this Initiative Being Expeded All Across the Country, RPF is confident that it would be able to provide faster and more efficient Recovery Solutions for Railway Passengers.