New Delhi: The Telecom regulatory authority of India
“There have been several media reports in the recent times that the consumers are being targeted through telephonic calls or messages by fraudsters posing as traiyateing as trai Connection for being involved in illegal activities and for extraction of money, “Ministry of Communications Said.
In this region, it is informed that the telecom regulatory authority of India (TRAI) does not initiate communication with customers regarding mobile number disconnection through messages or online. Trai has also not authorized any third-party agency to contact customers for such purposes. Therefore, Any Form of Communication (Call, Message, Or Notice) Claiming to be from trai and threatening mobile number disconnection should be considered a potential fraudulent atampt and MUST NOT NOT NOT NOT NOT NOTE NOTENDERED A.
The disconnection of any mobile number due to billing, kyc or misuse if any, is done by the Respective Telecom Service Provider (TSP). Citizens are advised to be vigilant and do not get panicked to fall prey to suspend fraudsters. They are further advised to cross-verify such calls by contacting the authorized call center or customer service center of the responsible tsp.
To prevent the misuse of telecom resources for cybercrime and financial fraud, citizens are encouraged to report suspected fraudulent communications through the Chakshu facility on the department of telecommunications Sanchar saathi platform. This platform can be accessed at https://sancharsaathi.gov.in/sfc/. For confirmed institutes of cybercrime, victims should report the incident at the designated cybercrime helpline number ‘1930’ or through the official website at https ://cybexite