New Delhi, February 17: Mihir Shukla, Co-founder, CEO, and Chairman of U.S.-based Automation Anywhere, predicts a seismic shift in the job landscape driven by artificial intelligence. Speaking exclusively, Shukla asserted that AI will fundamentally redefine nearly every profession, with knowledge-based roles facing the most profound changes.
Shukla highlighted how AI is transforming the very nature of work across industries, particularly for those engaged in analytical and cognitive tasks. Unlike the Industrial Age, which unfolded over decades, AI’s impact is unfolding simultaneously across global economies and sectors at breakneck speed.
‘Describing this as a ‘seismic shift,’ Shukla compared it to the Industrial Revolution’s overhaul of labor but emphasized its accelerated pace. Companies already embracing AI-powered automation are reaping tangible benefits, he noted.
Automation Anywhere’s agentic process automation platform and pre-built agentic solutions are delivering immediate gains in operational efficiency and decision-making prowess for adopters.
Turning to India, Shukla revealed explosive growth for his company over the past two years, with business expanding fourfold. This surge stems from aggressive AI talent hiring and deployment of large-scale projects.
The firm champions India’s ‘Make in India, Made for the World’ vision, developing solutions locally for global deployment.
However, Shukla cautioned against hasty AI adoption without proper strategy. Many pilot projects fail due to lack of planning and oversight, he warned. Successful organizations prioritize outcomes over technology, establishing robust governance frameworks and thoughtfully integrating AI into existing workflows.
He cited a major bank that automated over 200 processes using AI. In one instance, every employee received a chatbot that verifies actions against RBI regulations, accelerating decisions, minimizing risks, and boosting productivity.
Automation Anywhere offers a comprehensive agentic platform capable of automating end-to-end critical business functions. The company also provides ready-made solutions for IT service management, finance, healthcare, and banking.
As AI permeates knowledge work, Shukla urged companies to prepare proactively for this inevitable transformation.