Via Specific Information Provider
CHENNAI: A bit of rail passengers complained that auto upgradation of tickets is but to be resumed for senior electorate even though the latter were charged complete price ticket fare for the previous few months. Then again, the railways maintained that after the passengers have no longer availed of the concession, their tickets gets queued within the upgradation listing robotically.
Below the senior citizen quota, males elderly 60 years and above and ladies elderly 58 years and above are eligible for 40 and 50 in step with cent concessions in price ticket fares respectively. The concession, which was once to be had in all categorical and premier trains, was once withdrawn in COVID particular trains in 2020 and 2021 and later prolonged to common trains.
Aged passengers had been excluded from the auto-upgradation scheme, below which tickets of wait-listed passengers will likely be upgraded through one elegance with none further fare in opposition to vacancies. The upgradation is completed through Passenger Reservation Gadget (PRS) all through the preparation of the primary chart robotically from sleeper to 3AC, 3AC to 2AC and 2AC to 1AC.
The desire was once given to wait-listed passengers below the tatkal quota adopted through the overall elegance who do not avail of any concession in price ticket fare. The scheme is acceptable just for the ones passengers who’ve selected ‘auto-upgradation’ on the time of reserving.
S Radhakrishnan (64), an ordinary commuter from Dindigul mentioned, “Within the 3rd week of June, my sleeper elegance wait-listed price ticket 2 booked on Chennai-Palakkad categorical was once showed, however no longer upgraded. Then again, third and 4th wait-listed tickets were given upgraded. I ponder whether senior electorate’ tickets have been nonetheless saved out of car upgradation.”
A equivalent factor was once confronted through different passengers in Sengottai categorical two weeks in the past. “I may not want giving up my decrease berth in sleeper elegance for an higher berth in third AC. Then again, passengers who’re in the back of within the ready listing are getting upgraded. The railways must glance into it,” mentioned 63-year-old Okay Sambath.
A railway professional mentioned, “When there was once no concession class relating to age, tickets of senior electorate is not going to get skipped in auto upgradation. If there’s any particular grievance, we can glance into it.”