New Delhi: A user named, Gabbar Singh, took to Twitter to express his disappointment with an Amazon purchase gone wrong. The user has 1.5 million followers. Soon, Singh’s tweet quickly garnered attention.
Incident Details
Singh shared his dismay after receiving what appeared to be a fake iPhone 15 from Amazon. In his tweet, he pointed out that the seller was listed as Appario and expressed frustration over the lack of a cable in the box, deeming the entire package a disappointment. He also questioned if anyone else had faced a similar issue.
Waah @amazonIN delivered a Fake iPhone 15. Seller is Appario. Tagged with “Amazon choice” No cable in the box. Total Dabba. Has anyone faced similar issue? pic.twitter.com/QjUqR7dKSU — Gabbar (@GabbbarSingh) February 23, 2024
Response From Amazon
Amazon swiftly responded to Singh’s tweet, acknowledging the error and apologizing for the inconvenience caused. They directed Singh to fill in his details through a provided link, promising to address the issue within 6-12 hours.
@GabbbarSingh We’re sorry to know that you received an incorrect product in the package. Kindly fill in your details here: https://t.co/QWA4qKz4Be, we’ll get back to you with an update in 6-12 hours time. -Priya — Amazon Help (@AmazonHelp) February 23, 2024
Following Amazon’s instructions, Singh filled out the form and requested a refund for the counterfeit product. Amazon reassured him, thanking him for the confirmation and asking for patience as their Social Media team worked on a resolution.
Interactions With Amazon Representatives
In addition to engaging with Amazon’s official response, Singh also interacted with an individual claiming to work at Amazon and offering assistance. While the specifics of this exchange weren’t detailed.
Thank you for confirming. Please wait for 6-12 hours and our Social Media team will get back to you with a resolution via email. Your patience is appreciated. -Priya — Amazon Help (@AmazonHelp) February 23, 2024
As of now, Singh awaits further communication from Amazon regarding the resolution of the situation. Meanwhile, many users commented on the post and shared their views.
Take a look at the reactions:
Priya is back in my circle, I do that too — PRESIDENT (@smacky_03) February 23, 2024
Priya tum single ho.. — Jadu (MC Stan Chapri) (@Vayu932253) February 23, 2024