Tag: Amazon India

  • Amazon Fires Hundreds Of Employees In Cloud Computing Division Layoffs |

    New Delhi: In a cost-cutting measure, Amazon has garnered attention for its ongoing layoffs across various departments. Following reports of stagnant base pay for senior employees, the tech giant has now announced the dismissal of hundreds of employees from its cloud computing division, Amazon Web Services (AWS).

    Restructuring At Amazon Web Services

    Reports indicate that Amazon Web Services is going through restructuring. This strategic realignment aims to refocus efforts on key areas, according to a spokesperson from AWS. (Also Read: Customer Get Delayed Food Delivery On Tuesday, Swiggy Blames ‘Weekend Peak Hour’, Chat Goes Viral)

    Which Department’s Employees Will Be Impacted?

    This move resulted in the termination of hundreds of employees across its physical stores’ technology, sales, and marketing divisions. (Also Read: Security Alert For Android Users! Indian Govt Issued High-Risk Warning: Read More)

    What Officials Said About Ongoing Challenges?

    Matt Garman, AWS senior vice president, acknowledged the difficulty of these decisions, stating, “Change can be difficult.” Garman shed light on the company’s need to remain agile in a rapidly evolving industry.

    “We operate in an incredibly fast-moving industry, and it is important that we stay agile as an organization. The changes we are making are preparing the organization for the future, aligning with our strategy and priorities, and reducing duplication and inefficiency. recognize the effect this has on every individual impacted,” he added.

    Dilip Kumar, Vice President of AWS Applications, addressed affected employees, mentioning that layoffs would impact teams handling identity and checkout functions within the Physical Stores Technology organization at AWS.

    “We’ve learned a lot through the launch of identity and checkout technologies in our large format Amazon Fresh stores, and have good customer feedback to inform our plans going forward. We are also expanding our identity and checkout technologies in smaller-format 1P [first-party] stores, and growing our third-party locations,” he added.

    Previous Layoffs

    These layoffs are the latest in Amazon’s ongoing restructuring efforts, which began with substantial layoffs in 2022 and continued into 2023, affecting various business units, including Twitch, Audible, and Prime Video.

  • Amazon India To Revise Seller Fees; Prices For Some Products May Increase

    Amazon India, however, has also decreased fees for categories such as baby apparel products, inverter and batteries and some others.

  • User Receives Fake iPhone 15 From Amazon; Company Responds |

    New Delhi: A user named, Gabbar Singh, took to Twitter to express his disappointment with an Amazon purchase gone wrong. The user has 1.5 million followers. Soon, Singh’s tweet quickly garnered attention.

    Incident Details

    Singh shared his dismay after receiving what appeared to be a fake iPhone 15 from Amazon. In his tweet, he pointed out that the seller was listed as Appario and expressed frustration over the lack of a cable in the box, deeming the entire package a disappointment. He also questioned if anyone else had faced a similar issue.

    Waah @amazonIN delivered a Fake iPhone 15. Seller is Appario. Tagged with “Amazon choice” No cable in the box. Total Dabba. Has anyone faced similar issue? pic.twitter.com/QjUqR7dKSU — Gabbar (@GabbbarSingh) February 23, 2024

    Response From Amazon

    Amazon swiftly responded to Singh’s tweet, acknowledging the error and apologizing for the inconvenience caused. They directed Singh to fill in his details through a provided link, promising to address the issue within 6-12 hours.

    @GabbbarSingh We’re sorry to know that you received an incorrect product in the package. Kindly fill in your details here: https://t.co/QWA4qKz4Be, we’ll get back to you with an update in 6-12 hours time. -Priya — Amazon Help (@AmazonHelp) February 23, 2024

    Following Amazon’s instructions, Singh filled out the form and requested a refund for the counterfeit product. Amazon reassured him, thanking him for the confirmation and asking for patience as their Social Media team worked on a resolution.

    Interactions With Amazon Representatives

    In addition to engaging with Amazon’s official response, Singh also interacted with an individual claiming to work at Amazon and offering assistance. While the specifics of this exchange weren’t detailed.

    Thank you for confirming. Please wait for 6-12 hours and our Social Media team will get back to you with a resolution via email. Your patience is appreciated. -Priya — Amazon Help (@AmazonHelp) February 23, 2024

    As of now, Singh awaits further communication from Amazon regarding the resolution of the situation. Meanwhile, many users commented on the post and shared their views.

    Take a look at the reactions:

    Priya is back in my circle, I do that too — PRESIDENT (@smacky_03) February 23, 2024

    Priya tum single ho.. — Jadu (MC Stan Chapri) (@Vayu932253) February 23, 2024