In a bold move to bridge the gap between the common people and bureaucracy, Bihar Chief Minister Nitish Kumar has issued stringent directives making it easier for citizens to meet government officials. This decision comes amid growing complaints about inaccessibility and red tape that has long plagued the state’s administrative machinery.
Speaking at a high-level administrative meeting in Patna, Kumar emphasized that no citizen should be turned away from government offices without a valid reason. ‘The doors of administration must remain open to the people we serve,’ he declared, underscoring his vision for a more responsive governance model.
Under the new instructions, district magistrates, superintendents of police, and other senior officials are mandated to allocate fixed hours daily for public grievances. Block development officers and circle officers must also hold regular janata darbars, ensuring that even remote villagers can voice their concerns without hassle.
This initiative is part of Kumar’s broader ‘Sushasan’ (good governance) agenda, which has been a cornerstone of his political philosophy since his early days in power. Officials found flouting these orders face immediate disciplinary action, including suspension, sending a clear message that accessibility is non-negotiable.
Early reports from districts like Muzaffarpur and Bhagalpur indicate a surge in public footfall at collectorates. Residents who previously struggled with appointments and gatekeepers now report smoother interactions. One farmer from Vaishali district shared, ‘For the first time, I met the DM without bribes or long waits.’
Critics, however, caution that implementation will be key. Past similar directives have faltered due to lack of follow-through. Political analyst Ravi Shankar noted, ‘While the intent is laudable, sustained monitoring is essential to prevent this from becoming another paperwork exercise.’
As Bihar gears up for upcoming elections, this move could bolster Kumar’s image as a leader attuned to the masses. With over 12 crore people in the state, enhancing administrative accessibility could prove transformative, fostering trust and efficiency in governance.
The coming weeks will reveal if these orders translate into real change on the ground, potentially setting a precedent for other states grappling with similar issues.
