Raipur. The Sai Sarkar in Chhattisgarh is going to celebrate good governance. For this, Chief Minister Vishnudev Sai has written instructions to all the collectors. The problems of the people will be resolved quickly in this Tihar. The Chief Minister himself will go among the people and take feedback of the schemes.
CM has told the collectors that our government is continuously working in the state to establish good governance in the state. At every level of the administration, there should be transparency in government work, effective implementation of government schemes and programs should be ensured, its benefits should be given to those sections of the society readily, for whom plans are being run. Effective initiative is being taken at the administration level. In this episode, we have decided to operate ‘Good Governance Tihar-2025’.
CM Sai has said that the purpose of good governance Tihar is to ensure timely resolution of the problems of the general public, review the implementation of public welfare schemes and to speed up development works as well as communicate direct communication with the general public, public representatives and various social organizations. He said, ‘Good governance Tihar-2025 will be held in three phases. In the first phase, applications will be received from the general public from April 08 to April 11, 2025. In the second phase, applications received within about a month will be resolved. In the third and final phase, Samadhan Camps will be organized between 05 May to 31 May 2025.
The Chief Minister has said that detailed guidelines are being issued to make this Tihar a systematic and effective and a portal is being built. Innovations can also be made according to the traditions, requirements and circumstances of each district, making this tihar more joyful and effective.
Instructions to all collectors for good governance Tihar-2025
Receiving applications from people
Applications will be received from the general public in relation to their problems from 08 April to 11 April 2025 in Gram Panchayat headquarters and urban body offices from 10 am to 6 pm. The ‘solution box’ will be kept at these sites, so that people can write their problems and complaints freely and put it in it. To get the application, arrangements of solution boxes should also be made at the district and development block headquarters level. Applications can also be collected in Haat markets as required. There will also be a system in the portal to receive online applications. Common service centers can also be used to take online application. Information about giving a code to each application will be available on the portal. Empty application forms (including gram wise/urban body -wise code) can be made available to the villagers in the prescribed format.
Each application will be posted in the portal and uploaded online. Also, acknowledgment will be given to the applicant. Collector can impose duty of officers/employees as required to provide assistance to the public in writing applications. These dates should be widely publicized through various mediums.
Reduction of applications: All received applications will be scanned and uploaded to the software and the officers of the concerned district /merciless body will be sent online and physically. The concerned department/officers will ensure resolving these applications in about a month. Applications related to demand will be disposed of on the basis of budget availability. The quality of redressal of these applications should be analyzed at the district and state level.
Samadhan Camp organized: Rado camps will be organized between 08 to 15 panchayats from 05 May to 31 May 2025, in which applicants will be informed about the status of their applications. Solution camps will also be organized in urban bodies as required. Information about the date of organizing the camps should be given to the applicants through SMS and through the acknowledgment of the application. Along with this, wide publicity of these dates should also be done. The applications received in these camps should also be entrusted in the portal. Applications which are possible in the camp, the camps should be resolved in a month, the applicants should be informed.
Information about various public welfare schemes will be given in the camps and applications/forms of beneficial schemes will be made available. For each camp, a block -level officer should be made in charge, which will ensure the operation of the camp. All the officials of the development block and section level will be present in the Samadhan camps. Some officers will also be present from the district level. Similar arrangements should also be made in the camps of urban bodies. The Chief Minister, Deputy Chief Minister, Minister, Chief Secretary, Secretary in -charge and State Government officials will also attend some camps and meet the applicants and get information about their problems and resolving.
Training to officers: Information technology will be widely used to make good governance Tihar more effective. Proper training will be arranged for taking applications, their entry, monitoring and solution process. The District Collector will ensure that there is participation of local MPs, MLAs and other public representatives in this Tihar and necessary information is made available on time.
Surprise inspection of development works: During this Tihar, Chief Minister Vishnudev Sai will conduct surprise inspection of the implementation of various development works and schemes in the state. People will take feedback about the benefits getting from various schemes. The minister in charge, secretary in -charge will also adopt this process at his level.
Review meeting will be held with officers: After noon, there will be a meeting with the officials at the district headquarters, in which the status of redressal of applications received in Samadhan Camps and the implementation of various schemes and projects will be reviewed. Also, the upcoming action plan will be discussed. Dots wise review papers will be made available from the state level. CM Sai will address the pressmen after the review meeting or at the appropriate time and will also meet the vimin organizations and citizens.
Promotion of good governance Tihar: Public Relations Department and District Administration will ensure the use of various publicity mediums by creating an action plan for the widespread publicity of this Tihar, so that the information of Tihar reaches more and more people. Your role in the operation of ‘Good Governance Tihar-2025’ will be extremely important, your leadership ability and teamwork will be the key to the success of this Tihar. I am confident that you will discharge this responsibility with complete skill and dedication.