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CBS Head Takes ‘Complete Accountability’ For Unhealthy Bunny’s Closed-Captioning Factor

CBS President and CEO George Cheeks has spread out in regards to the “mistakes” that surrounded a loss of closed captioning throughout a telecast of Puerto Rican artist Unhealthy Bunny’s opening efficiency at Sunday’s Grammy Awards.

Cheeks weighed in at the closed captioning of the efficiency ― and Unhealthy Bunny’s Grammy Award acceptance speech for Easiest Música Urbana Album ― after lovers known as out the usage of “[SINGING IN NON-ENGLISH]” and “[SPEAKING NON-ENGLISH]” throughout the telecast.

Cheeks, according to a letter despatched by way of Rep. Robert Garcia (D-Calif.), wrote that he took “complete accountability” for the debate and stated that there will have to had been a bilingual captioner available for the rite, Selection reported.

“Regrettably, mistakes had been made with recognize to the closed captioning of his efficiency and next acceptance speech,” Cheeks wrote.

“We labored with a closed captioning supplier that didn’t execute at an ordinary to which we will have to rightfully be held. Regardless, we will have to have monitored the location extra carefully. A bilingual (English- and Spanish-language) real-time reside captioner will have to had been applied and the phrases used at the display screen had been insensitive to many. I take complete accountability for what came about.”

Cheeks added that the community’s closed-captioning crew up to date captions ahead of the Grammys aired a 2d time at the West Coast and for video on its streaming platform.

“Our groups are actually re-examining the closed captioning procedure for all reside leisure occasions at the Community to verify we correctly caption Spanish-language content material,” the CBS head wrote.

The captioning chaos started as Unhealthy Bunny kicked off the rite with a mashup of “El Apagón” and “Después de los angeles Playa,” songs from his Grammy-winning album, “Un Verano Sin Ti.”

Garcia, in a letter to Cheeks previous this week, described himself as a proud Latino immigrant and known as out the community for its failure to ship Spanish closed captioning throughout its preliminary airing of the rite.

“For too many Spanish-speaking American citizens, it felt disrespectful of our position in our shared society, and of our contributions to our shared tradition. For the listening to impaired group, this failure used to be hurtful,” Garcia wrote.

Garcia later added: “I’m gratified by way of your efforts to deal with considerations, together with including closed captioning to replays of the efficiency, however I encourage you to take critical measures to deal with the screw ups which made this error conceivable.”

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