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Goldman Sachs, financial institution at the back of the Apple Card, says regulators are investigating its bank card practices

Goldman Sachs CEO David Michael Solomon attends a dialogue on “Ladies Marketers Thru Finance and Markets” on the Global Financial institution on October 18, 2019 in Washington, DC.

Olivier Douliery | AFP | Getty Photographs

Goldman Sachs mentioned that its credit-card trade is being investigated via the Shopper Monetary Coverage Bureau over a spread of billing and bills practices.

The financial institution disclosed the probe in a quarterly submitting on Thursday, announcing that regulators had been analyzing its “account control practices, together with with admire to the applying of refunds, crediting of nonconforming bills, billing error answer, commercials, and reporting to credits bureaus.”

Whilst New York-based Goldman made no point out of its partnership with tech large Apple within the submitting, many of the financial institution’s $11.84 billion in card loans thru the second one quarter had been from the Apple Card.

As a part of CEO David Solomon’s push into retail banking, intended to assist diversify the funding financial institution’s income streams and supply a supply of fintech-infused expansion, Goldman introduced the Apple Card in 2019. The product generated headlines and a J.D. Energy quotation for buyer pleasure remaining 12 months.

It later introduced a Basic Motors card, and control has mentioned that the financial institution could also be operating on a Goldman-branded card. The company bumped into technical problems whilst porting over GM card customers to its platform, the Wall Side road Magazine reported remaining month.

At Thursday’s low, Goldman stocks fell up to 0.7%.